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SuperQuiz: part 2

by nouser nouser | Nov 30, 2020

QUOTING LIKE A NEEDS ANALYST

SuperQuiz:
Part 2

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Question 1 of 11

1. Question
—Lesson 3: Quote to Win—

Again – what is our job as a needs analyst?
- To give the customer only the information they ask for
- To make sure the cusotmer can see the value we can add
Correct

Incorrect
Question 2 of 11

2. Question
What do we have to remember if we get a price reduction at a factory?
- That lower costs should always lead to a lower price to the customer
- That lower costs should always lead to a lower margin
- That lower costs should always lead to a higher margin
- That lower costs should never lead to a lower price to the customer
Correct

Incorrect
Question 3 of 11

3. Question
How do we set prices in NCAB?
- Cost of production + mark-up
- What the customer is prepared to pay
Correct

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Question 4 of 11

4. Question
What are some things to look for before writing a quote?

Select the TWO (2) correct answers.
- Nothing, all I need is in the RFQ
- Check if we have quoted the customer before
- Check the relationship we have with their end customer/ODM (if applicable) and if we've quoted any of their EMS before
Correct

Incorrect
Question 5 of 11

5. Question
—Lesson 4: Quote Follow-up—

Match the elements using drag-and-drop.
Sort elements
- filling up your bathtub without first putting in the stopper in the drain
- building relationships
- Not following up quotes is like…
- Following up quotes is all about…
Correct

Incorrect
Question 6 of 11

6. Question
Match the values!
Sort elements
- …we focus on us
- …the terms are up for discussion
- To call and ONLY ask about a quote, shows that…
- To call and ask about a price, shows that…
Correct

Incorrect
Question 7 of 11

7. Question
Which quotes should we follow up on first?

Select the THREE (3) correct answers.
- The ones I sent first
- The ones I sent last
- Quick-turn
- Worth $1000 or less
- Quotes sent to customers I like
- Prototype
- Worth $1000 or more
- No particular order
Correct

Incorrect
Question 8 of 11

8. Question
Why should we follow up on these quotes first?

Match the values using drag-and-drop!
Sort elements
- They will create new part numbers that we can create profit from
- They will build trust
- If we put our effort into follow up, the quote should have a decent value
- Prototype
- Quick-turn
- >$1 000
Correct

Incorrect
Question 9 of 11

9. Question
Use ABC on the following situations:
Sort elements
- You: "Great – when do expect to release the order?"
- You: "I totally understand. When would be a good time for me to call back on this?"
- You: "Ah, I see. What do you need from me to make a decision?"
Correct

Incorrect
Question 10 of 11

10. Question
Make the following closed questions into open questions using drag-and-drop:
Sort elements
- When is a good time for me to call you back?
- How are you doing with the project?
- How did our offer meet your expectations?
- What does that offer include?
- Can I call you back tomorrow?
- Is the project going well?
- Did our offer meet your expectations?
- Did that lower price include freight?
Correct

Incorrect
Question 11 of 11

11. Question
Why is it important for NCAB that you update SuperOffice with your quotes and quote follow-ups?

Select the THREE (3) the correct answers.
- You can see which customers are buying, not buying, who needs a visit
- We can extract the information on country/region/global level which is used for strategies going forward
- It's not important
- It can help you being more successful by doing good strategies
Correct

Incorrect

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Course Home Expand All

Lesson 1: Introduction

3 Topics | 3 Quizzes

Before we start

---Self-reflection

1.1 Welcome to this course!

---Quiz: Welcome to this course!

1.2 How important are you in this?

---Quiz: How important are you in this?

Lesson 2: Validating RFQs

4 Topics | 5 Quizzes

2.1 The right customers

---Quiz: The right customers

2.2 The right projects

---Quiz: The right projects

2.3 Picking up the phone

---Quiz: Picking up the phone

2.4 The right RFQs

---Quiz: The right RFQs

1 thing you take away from this lesson

Lesson 3: Quote to Win

3 Topics | 4 Quizzes

3.1 Preparing the quote

---Quiz: Preparing the quote

3.2 Answers from Marissa

---Quiz: Answers from Marissa

3.3 Writing the quote

---Quiz: Writing the quote

1 thing you take away from this lesson

Lesson 4: Quote follow-up

7 Topics | 13 Quizzes

4.1 Introduction to quote follow-up

---Quiz: Introduction to quote follow-up

---Reflect: Your quotes

4.2 Changing the perspective

---Quiz: Changing the perspective

---Quiz: Priorities

---Exercise: Overview of quotes

4.4 ABC in quote follow-up

---Exercise: ABC in Quote follow-ups

---Reflect: Short & long-term activities

4.5 Open questions in quote follow-up

---Exercise: Open questions in Quote follow-ups

---Reflect: Your favourite questions

4.6 Objection handling

4.7 Strategic reporting

---Quiz: Strategic reporting

---Exercise: Quote follow-up in SO

Quote follow-up: My routines

1 thing you take away from this lesson

SuperQuiz: part 1

SuperQuiz: part 2

The habits of a Needs Analyst

What did you learn?

Course completed!

Return to (f). Quoting like a Needs Analyst

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