LESSON 4: QUOTE FOLLOW-UP

Reflect: Your quotes

For some reason, it’s easy to follow up on quotes on some customers,
and terrifying to follow up on others. How can that be?

Reflect on the following over a cup of coffee, tea or whatever you prefer:

→ What caracterizes the customers you prefer to do quote follow-ups on?
→ What caracterizes the customers you feel most resistance to do quote follow-ups on?
→ Reflect on the common factors on quotes you usually win. What do they have in common?

When you’re done, continue to answer the questions below.