by nouser nouser | Feb 18, 2020
As mentioned in the previous video, you can use ABC by agreeing
on both short and long term steps with customers.
Reflect on the following over a cup of coffee, tea or whatever you prefer:
→ Next time you call a customer, what can be a short-term step for you to agree on?
→ Next time you call a customer, what can be a long-term step for you to agree on?
When you’re done, continue to answer the questions below.
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Select as many as you want!
Tip! Write them down somewhere!
Other short-term step:
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Select as many as you want!
Tip! Write them down somewhere!
Other long-term step:
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.