LESSON 1: INTRODUCTION TO NEGOTIATION
Quiz: The mental ZOPA
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Question 1 of 6
1. Question
Negotiation is very much a…
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Question 2 of 6
2. Question
What impression do most customers want to give us?
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Question 3 of 6
3. Question
If you have been invited to negotiate, it usually means…
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Question 4 of 6
4. Question
What is true about strategy and price?
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- …will often lead to higher prices, but lower total costs for customers with these needs
- …will often lead to lower prices
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Question 5 of 6
5. Question
Buyers are…
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Question 6 of 6
6. Question
What should be your focus?
Select TWO correct answers.
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