LESSON 3: COMMUNICATION
Quiz: Show your interest
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Question 1 of 3
1. Question
Complete the sentences!
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- repeating key words the other person said.
- putting words on feelings.
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Mirroring means
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Labeling means
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Question 2 of 3
2. Question
Complete the sentence about listening!
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- is to show that I'm listening and am interested,
- understand what they are saying.
- it builds trust,
- relax
- important information.
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The good thing with mirroring & labeling
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and that I
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Listening is good because
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makes the other person
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and gives us
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Question 3 of 3
3. Question
What does Susanne say is the most important part in communication?
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