LESSON 2: PREPARATION
Exercise: What do they want?
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Question 1 of 2
1. Question
In the video, Benjamin mentions some things you can do to learn where the customer’s red line may be.
Below are some examples. Which of these do you usually use? Pick 2-3 favourites!
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Question 2 of 2
2. Question
What other examples do you have, that you can use to find out where the customer’s red line may be?
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