The Warm Calling SuperQuiz

Question 1 of 13

Use drag-and-drop to match each message with the right type of call.

Sort elements

Trying to sell to an unknown person without knowing if there is a need.
Trying to sell to a validated person, having good reason to believe there is a need.
Trying to sell to a known person having excellent reason to believe there is a need right now.

Cold call
Warm Call
Hot Call

Question 2 of 13

What is the most important part with warm calling?

Calling customers, hoping they need PCBs.
Getting an order on the first call.
Identifying a need and offering a solution.
Telling the customer everything about our PCBs.

Question 3 of 13

What are the advantages with Warm Calling?

Select the FOUR correct answers.

I can rely on my long sales experience and charm.
I can add value in the first call.
I base my call on knowledge about the customer, not on assumptions.
It feels good to be relevant to the person I call.
I have researched the customer´s needs.
I can check another call off my list.

Question 4 of 13

Select the four Warm Calling values.

Select the FOUR correct answers.

Be a pitcher, not a helper.
Focus on the beginning, not on the end.
Be a helper, not a pitcher.
Soft sell is the best sell.
Hard sell is the best sell.
Start chasing prospects, don't act with dignity.
Focus on the end, not the beginning.
Stop chasing prospects, act with dignity.

Question 5 of 13

What is a soft sell?

Having the confidence that we can offer a solution to the customer's need.
Trying to rush the customer into a decision.
Giving up after the second call.

Question 6 of 13

Why can it be good to target EMS-customers in a new market?

They appreciate our low prices.
They want low tech PCBs in high volume.
They can lead us to dozens of OEMs.

Question 7 of 13

What are some conclusions from the fact that only 5% of sales calls are successful?

Select the THREE correct answers.

I should prepare myself for a lot of no's
I can be a good sales person and still get a lot of no's
I may need to make 100 calls to get 5 hits
I may as well give up

Question 8 of 13

What is the most important part with warm calling?

Please concentrate.

Validating leads

Question 9 of 13

What is the purpose with validation?

Select the THREE correct answers.

You can focus all your efforts on customers who we know have a need
Our competitors do it
To make sure to follow our strategy
Sell more with less calls

Question 10 of 13

In NCAB we do NOT focus our warm calling on…

A-customers
B-customers
C-customers

Question 11 of 13

Why is it important to find your good place?

Select the TWO correct answers.

To increase the chances that you're smiling
To have an excuse to buy a puppy
To find a new place for my favourite plants
To look forward to warm calling

Question 12 of 13

Why is listening so important when making a warm call?

Select the FOUR correct answers.

To identify a need.
To offer the right solution.
To know what to reply next.
To build knowledge about the customer.
To determine when to offer a solution.

Question 13 of 13

Why is it important to be creative when following up?

Select the THREE correct answers.

To make the customer irritated
To be present in the customer's mind
To make the customer be aware of some USPs they may not have been during the call
To increase the chance of success in the next call

The Warm Calling SuperQuiz

The SuperQuiz

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Categories

1. Question

Use drag-and-drop to match each message with the right type of call.

Sort elements

2. Question

What is the most important part with warm calling?

3. Question

What are the advantages with Warm Calling?

4. Question

Select the four Warm Calling values.

5. Question

What is a soft sell?

6. Question

Why can it be good to target EMS-customers in a new market?

7. Question

What are some conclusions from the fact that only 5% of sales calls are successful?

8. Question

What is the most important part with warm calling?

9. Question

What is the purpose with validation?

10. Question

In NCAB we do NOT focus our warm calling on…

11. Question

Why is it important to find your good place?

12. Question

Why is listening so important when making a warm call?

13. Question

Why is it important to be creative when following up?

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