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HEED the NEED
The SuperQuiz
– part 2
One more quiz to go! Maybe take a short break before you start?
Same here, answer 80% of the questions correctly to pass the quiz.
Good luck!
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Question 1 of 8
1. Question
HEED THE NEED LESSON 2: 5 PS – PASSION
Match the values using drag-and-drop.
Sort elements
- trust
- excellent quality
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Passion creates…
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Passionate people want to deliver…
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Question 2 of 8
2. Question
HEED THE NEED LESSON 2: 5 PS – PRESENTATION
What are criteria for a good presentation?
Select the FOUR correct answers.
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Question 3 of 8
3. Question
HEED THE NEED LESSON 2: 5 PS – PROFESSIONAL
Any question you get asked in the meeting…
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Question 4 of 8
4. Question
HEED THE NEED LESSON 2: 5 PS – CONCLUSION
How should we end the meeting?
Select the THREE correct answers.
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Question 5 of 8
5. Question
HEED THE NEED LESSON 3: INTRODUCTION – WHY SPIN?
Put the sales components in the correct order.
Sort elements
- Opening
- Investigating
- Demonstrating capability
- Obtaining commitment
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1.
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2.
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3.
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4.
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Question 6 of 8
6. Question
HEED THE NEED LESSON 3: SPIN
What purpose goes with which type of questions?
Sort elements
- Get information that you can't find elsewhere
- Help the customer clarify their challenges
- Help the customer see the consequences of their problems
- Get the customers to tell you, in their own words, what they want
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Situation questions -
Problem questions -
Impact questions -
Needs questions
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Question 7 of 8
7. Question
HEED THE NEED LESSON 3: DEMONSTRATING CAPABILITY
Match the values using drag-and-drop.
Sort elements
- We are a local company
- We have our own, local technical experts who speak your language
- With our local technical team, we can handle all EQs within 24 h
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Features
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Advantages
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Benefits
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Question 8 of 8
8. Question
HEED THE NEED LESSON 3: OBTAINING COMMITMENT
Even if we don’t get an order, what should we always do?
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