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NCAB Academy

>Quiz: The ZOPA

by nouser nouser | Feb 2, 2021

(h). Negotiation Lesson 1: Introduction to Negotiation 1.2 The ZOPA >Quiz: The ZOPA
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  1. Current
  2. Review
  3. Answered
  4. Correct
  5. Incorrect
  1. Question 1 of 6
    1. Question

    What does ZOPA mean?

    Select ONE correct answer.

    Correct
    Incorrect
  2. Question 2 of 6
    2. Question

    How should we see the ZOPA?

    Match the values using drag-and-drop!

    Sort elements
    • The whole ZOPA is my area
    • I only look at my half of the ZOPA
    • / Yes!
      • / No!
        Correct
        Incorrect
      • Question 3 of 6
        3. Question

        Where should our focus be?

        Sort elements
        • On the customer's red line
        • On my red line
        • / Yes!
          • / No!
            Correct
            Incorrect
          • Question 4 of 6
            4. Question

            What kind of ZOPA do we want?

            Sort elements
            • A dancefloor, where we can have a productive dialogue with the customer about creating more value for them
            • A price corridor, where we either win or lose
            • / Yes!
              • / No!
                Correct
                Incorrect
              • Question 5 of 6
                5. Question

                What are the opportunities with an expanded “dancefloor”?

                Sort elements
                • Makes the customer more willing to pay
                • We can accept a lower price
                • I can find win-win alternatives that are better for the customer
                  • Lower costs for NCAB
                    Correct
                    Incorrect
                  • Question 6 of 6
                    6. Question

                    In the case diagram that Benjamin shows, what happens?

                    Select TWO correct answers.

                    Correct
                    Incorrect
                  Course Home
                  Lesson 1: Introduction to Negotiation
                  1.1 Not just price
                  >Quiz: Not just price
                  1.2 The ZOPA
                  >Quiz: The ZOPA
                  1.3 The mental ZOPA
                  >Quiz: The mental ZOPA
                  Lesson 2: Preparation
                  2.1 What do you want?
                  >Quiz: What do you want?
                  >Exercise
                  2.2 What do they want?
                  >Quiz: What do they want?
                  >Exercise
                  2.3 Find your BATNA
                  >Quiz: Find your BATNA
                  >Exercise
                  Lesson 3: Communication
                  3.1 Show your interest
                  >Quiz: Show your interest
                  3.2 Read their mind
                  >Quiz: Read their mind
                  Lesson 4: Here we go
                  4.1 Take the heat
                  >Quiz: Take the heat
                  4.2 Mistakes to avoid
                  >Quiz: Mistakes to avoid
                  Lesson 5: Summary
                  5.1 Conclusion
                  >Quiz: Conclusion
                  SuperQuiz
                  Return to (h). Negotiation
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