HEED THE NEED: 5 Ps
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Question 1 of 7
1. Question
Which are the 5 Ps?
Select the FIVE correct answers.
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Question 2 of 7
2. Question
Personality
What two things must all sales people need to be good at?
Select the TWO correct answers.
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Question 3 of 7
3. Question
Personality
What is Howard’s advice to us?
Select ONE of the answers.
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Question 4 of 7
4. Question
Personality
Arrange these in the order of importance for the customer’s decision to buy.
Sort elements
- You as a person
- A trusted brand such as NCAB
- The product, PCBs
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1
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2
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3
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Question 5 of 7
5. Question
Passion
Match the values using drag-and-drop.
Sort elements
- trust
- excellent quality
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Passion creates…
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Passionate people want to deliver…
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Question 6 of 7
6. Question
Preparation
What are the key takings from each step of Preparation before a customer meeting?
Sort elements
- So that you can understand the customer before you get there (preformance, new products, news on the website, etc.)
- So that you are prepared for what the customer has said they want to talk about, for how long, who else will be there, etc.
- So that you can prepare an engaging presentation based on what you know that the customer wants to hear.
- So that you can prepare efficiently, give the meeting structure, and not waste anybody's time.
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Step 1: Research
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Step 2: Get information from the customer before your meeting
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Step 3: Material
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Step 4: Set & send an agenda
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Question 7 of 7
7. Question
Preparation
Who said what?
Sort elements
- "By failing to prepare, we are preparing to fail"
- "I run on the road long before I dance under the lights"
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